Frequently Asked Questions
Everything you need to know about your BMC USA experience.
What is the standard shipping timeframe for BMC USA orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the United States.
Do you offer a warranty on your sports equipment?
Yes, all BMC USA products come with a limited 1-year manufacturer warranty covering defects in materials and workmanship to ensure you stay in the game.
What is your return policy for unused gear?
We offer a 30-day return policy. Items must be in their original packaging, unused, and in the same condition that you received them to qualify for a full refund.
How can I track my package once it has shipped?
Once your order is dispatched, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery.
Does BMC USA offer bulk discounts for sports teams or schools?
Absolutely. We provide specialized pricing for athletic organizations, schools, and professional teams. Please contact our sales department directly for a custom quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.